RlangC 1.0.3
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Free Version
Publisher Description
RlangC - The RlangC app is the fast and easy tool for the experienced Call-Center-Manager
The RlangC app is the fast and easy tool for the experienced Call-Center-Manager. Let it calculate the required number of agents for you by simply entering the desired service level. Or have it calculate the achievable service level for a given number of agents. This app uses the generally recognized Erlang C formula to calculate the service level and the number of required agents.
This app will calculate
• the traffic intensity,
• the agent occupancy,
• the probability of a caller being queued,
• the average waiting time and
• the maximum waiting time
Even without a deeper understanding of the underlying mathematical model and its numerically stable implementation, you will get an app that will present you with the most important information in a matter of seconds - even for larger inputs (up to 40,000 calls per hour and average call duration times of 3,600 seconds).
About RlangC
RlangC is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops RlangC is idesis GmbH. The latest version released by its developer is 1.0.3.
To install RlangC on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2014-08-12 and was downloaded 31 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the RlangC as malware as malware if the download link to idesis.Teletraffic.Android is broken.
How to install RlangC on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the RlangC is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by RlangC will be shown. Click on Accept to continue the process.
- RlangC will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
